Support for Queensland Zone Manufacturing Pty Ltd (Zone RV) staff
This information provides you with resources to support your wellbeing and a range of resource options that will make your journey back into employment as easy as possible. We encourage you to contact the organisations below.
Updating your resume is critical and will be required for most job applications. Many council libraries offer services such as computer course training and assistance with resume writing if needed, as do Jobactive providers.
During these difficult times it is extremely important to obtain all the required support. Uniting Care, Centacare and Lifeline are organisations that provide a wide range of free services including mental health support, and we highly recommend you consider making use of their services.
Employers do have a regulatory obligation to ensure employees receive their full entitlements in the event of retrenchments. This includes payment of any outstanding leave such as annual leave, long service leave and any other leave that has been agreed to by your employer.
If Zone RV goes into liquidation and is unable to meet staff entitlements, and you qualify for support under the Australian Government’s Fair Entitlements Guarantee scheme (FEG), you can register for FEG support, which provides financial assistance to cover unpaid employment entitlements and will seek to reclaim the funds from the liquidated company in the future. To identify if you qualify for support and to register, please contact FEG direct on 1300 135 04.
Support is available whether you need assistance with finance, job seeking or training and career information.
The following links provide further information on available support from government and other agencies:
- Financial hardship
- Assisting with access to financial assistance
- Access to mental health services
- Information and support for job seekers
For help in accessing the appropriate service contact North.Lakes@dsdip.qld.gov.au.
Looking after yourself
Mental health support providers
The below organisations provide a range of free services including mental health and wellbeing support.
- Uniting Care
- Centacare
- Beyond Blue Call: 1300 224 636
- Lifeline Australia Call: 13 11 14
- Support for young people aged 16-25 years: Headspace National Youth Mental Health Foundation Call: 1800 650 890.
Emergency relief services
Services are available to people who are experiencing financial hardship during times of crisis.
If you, or someone you know needs emergency relief:
- visit the Salvation Army website for information or call the Salvos financial assistance line in your state or territory
- call the St Vincent de Paul emergency relief assistance hotline on 13 18 12 (Monday to Friday, 9am-5pm).
A full list of Commonwealth funded emergency relief services can be found at serviceproviders.dss.gov.au
Food relief services
Department of Social Services (DSS) funds organisations to make sure emergency relief providers can provide food and supplies to people in need across Australia.
DSS funds the following 4 organisations to provide food relief and material aid:
Ask Izzy
Ask Izzy is a free and anonymous way to find national and local support.
It includes services like housing, meals, healthcare, counselling, legal advice and many more. So, go ahead and Ask Izzy.
Help with finding work
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Workforce Australia is the Australian Government’s employment service.
If you have been retrenched, you can access support up to 3 months before your retrenchment date and for up to 6 months after. Retrenched workers’ partners who are looking for work are also eligible for support.
Contact information for Workforce Australia
- Call: 1800 805 260
- Website: Workforce Australia
To find a Workforce Australia Local Employment Services provider click here or refer to the list of providers within a 50km radius to Coolum below.
CoAct Connect + Community Solutions
1/21-37 Birtwill Street, COOLUM BEACH, QLD
(07) 5211 0906
APM Employment Services
Shop BA3, Noosa Civic 28 Eenie Creek Road, NOOSAVILLE, QLD
1800 276 932
CoAct Connect + BUSY At Work
CA, 6-10 Noosa Civic Commercial Centre 28 Eenie Creek Road, NOOSAVILLE, QLD
1800 161 335
APM Employment Services
6/2-6 Etheridge Street, EUMUNDI, QLD
1800 276 932
MAX Employment
Level 2 35 Cornmeal Parade, MAROOCHYDORE, QLD
1800 603 503
APM Employment Services
4 Maud Street, MAROOCHYDORE, QLD
1800 276 932
CoAct Connect + Community Solutions
G2.1 43 Plaza Parade, MAROOCHYDORE, QLD
(07) 5211 0906
APM Employment Services
Level 1 81-87 Currie St, NAMBOUR, QLD
1800 276 932
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Career Transition Assistance help people aged 45+ with changing jobs. Assistance involves job searches, transferring your existing skills to a new job or industry and digital literacy skills.
To find a Career Transition Assistance provider click here or refer to the list of providers within a 50km radius to Coolum below.
SARINA RUSSO INSTITUTE
9 Maud Street, MAROOCHYDORE, QLD
1300 317 535 or
email cta@sri.edu.au
SARINA RUSSO INSTITUTE
Location1A Ormuz Avenue, CALOUNDRA, QLD
1301 317 535 or
email cta@sri.edu.au
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Transition to Work provide job support for young people aged 15-24 to find work, apprenticeships, traineeships and local community services.
To find a Transition to Work provider click here or refer to the list of providers within a 50km radius to Coolum below.
CoAct Connect + Community Solutions
107 Currie Street, NAMBOUR, QLD
(07) 5211 0906
Enterprise & Training Company Limited
Suite BA02 Noosa Civic 28 Eenie Creek Road, NOOSAVILLE, QLD
1800 007 400
Enterprise & Training Company Limited
6/18-22 First Avenue, MAROOCHYDORE, QLD
1800 007 400
Enterprise & Training Company Limited
106 Currie Street 52-64 Currie Street, NAMBOUR, QLD
1800 007 400
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If you’re a person living with a disability, injury or health condition who requires job support, there are Inclusive Employment Australia providers who can assist you to prepare for, find and maintain work and grow your career.
To find an Inclusive Employment Australia provider click here, call 1800 464 800 or visit the Job Access website for more information.
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If you’re interested in starting your own business, Self-Employment Assistance can help you turn your idea or existing small business into a viable business.
To find a Self-Employment Assistance provider within 50km of Coolum Beach click here.
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If you’re looking to start a small business, read about the key elements of starting a business, including legal and regulatory requirements, resources, business location and start-up costs. A business readiness health check is a comprehensive way to consider the opportunities and challenges of starting a small business.
- Visit: Business Queensland
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For enquiries about Department of Employment and Workplace Relations (DEWR) providers, programs or services.
- Call: 1800 805 260
- Email: NationalCustomerServiceLine@dewr.gov.au
Financial advice and assistance
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Find out if you are eligible for income support payments or other types of financial assistance from Services Australia.
- Call: 132 850
- Apply online: Jobseeker payment
Services Australia provide a Financial Information Service which can help you with your future financial needs.
They also offer a free telephone service and videos on their website. Find out how lump sum payments affect Centrelink entitlements.
- Call: 132 300 (Say “Financial Information Service” when prompted).
- Visit: Financial Information Service
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Uniting Care provides information, support and advocacy to assist people in financial difficulty. Uniting Care assists clients to understand their options and plan a way forward to get back on their feet.
Financial counsellors are available with knowledge of a range of areas of law and policy, including consumer credit law, debt enforcement practices, the bankruptcy regime, industry hardship policies and government concession frameworks and an understanding of SPER debt options.
The service is funded by the Queensland Government and is free, independent and confidential.
- Call: 3253 4000
- Visit: Uniting Care
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Free support from financial counsellors in your area.
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FEG may be available to eligible employees to help you get your unpaid entitlements if your employer is Bankrupt or goes into Liquidation.
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A website with tips and tools on how to manage your money, or deal with credit or debt.
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Free and confidential financial advice service.
- ndh.org.au
- Call: 1800 007 007
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The Redundancy Information Statement (RIS) outlines your rights and entitlements when you’ve been retrenched.
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The Queensland Financial Resilience Program can help you build your financial future. This program is tailored to suit your needs. Good Shepherd now offers a local service committed to providing support to individuals and families to improve their financial wellbeing and resilience. Financial Resilience workers are available to you across 20 locations.
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ATO information about redundancy payments.
Training and skills development
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The Department of Trade, Employment and Training offers a range of support for displaced employees.
They can provide information on a range of Queensland Government subsidised training programs including Skilling Queenslanders for Work, Career Start (Certificate III level training), Career Boost (Certificate IV and higher level training), Apprenticeships and Traineeships, and Recognition of Prior Learning.
Learn more about your eligibility for free or subsidised training and how to find a training course or training provider.
- Call: 1300 369 935 (for training information) or 1800 210 210 (for apprenticeship / traineeship information)
- Training
- Retraining or upskilling.
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At TAFE Queensland, you can fast-track your way to a formal qualification by receiving recognition for the study you have completed or the skills you've gained from the workplace. We can directly apply credits from previous successful study and assess your skills to give you recognition.
For more information on how the Recognition Prior Learning process works and to find out if you are eligible, visit Receive Recognition for Prior Learning.
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Fee-Free TAFE includes over 40 industry-recognised courses to choose from in high-priority areas, including health and science, business, cyber security and IT, education and community, agriculture, and trades.
- Call: 1300 308 233
- Visit: Fee-Free TAFE
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The Back to Work Jobseeker Support program provides financial assistance (up to $3000) and supports individuals where there is an economic barrier to gaining or retaining employment. The Jobseeker Support program is subject to eligibility criteria. Back to Work also offers short (free) micro-credential courses to all to support you to gain employment.
- Call: 13 74 68
- Visit: Back to Work
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This program helps job seekers gain the skills, qualifications and experience they need to re-enter the workforce or switch to a new career path.
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For more information on training options contact the Queensland Government Training Line on 1300 369 935 or visit Displaced worker support.
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The Discover My Career tool is designed to help you narrow down all the different variables so you can feel confident in your decisions. Since its creation almost 30 years ago, this tool has proven to be 85-90% reliable.
- Visit: Discover My Career.
Online Resources
- Changing careers – If you need help with identifying careers or jobs that match your skills and experience, click here for Job Switch.
- Search Job Vacancies – To search Workforce Australia’s current job vacancies, click here.
- Training and job options – If you’re looking for advice on how to find work, training or exploring other job options, click here to access Your Career.
- QLD Retrenchment Assistance – If you’re a retrenched worker looking for information on subsidised training programs available to people living in Queensland, click here or call 13 74 68.
Last updated: 05 Dec 2025