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Your feedback is important to us. The department places a high value on feedback from its clients and the public generally.

Our department:

How to lodge compliments, feedback or complaints to the department

The department offers various channels to lodge compliments, feedback or complaints on the department's products, services, policies or actions.

Complaints

Your complaint will be acknowledged within two working days of receipt and a response will generally be provided within fifteen working days. A response to urgent matters will generally be provided within five working days.

View related resources:

Where to direct your feedback or complaint

Follow these links if your feedback, compliment or complaint relates to:

Public interest disclosures

View information relating to public interest disclosures.

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